3-4 As a seasoned manager, you have been asked to participate in a review of the public health new manager orientation. Your assignment is to develop an educational resource guide for use in the orientation of new managers.

Instructions

Create a resource guide to provide an overview of basic principles, suggested techniques, and links to additional resources. Develop a Word document that includes an overview of each concept listed below, one suggested technique to handle the issue (describe why you selected that technique), and a minimum of two links for additional reading.

The issues/concepts that you will address are:

• How to handle conflict management within the department
• How to manage difficult clients
• How the departments should address ethical issues
• How the departments should manage employees who want to participate in politics