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On balanced scorecards, the performance measure "market share" belongs to the following perspective: 3. A) Financial B) Customer C) Internal business processes D) Learning and growth Which of the following is false? 4. A) A decentralized organization enables top management to concentrate on strategy, higher- level decision making, and coordinating activities. managers. organization B) A decentralized organization facilitates coordination among autonomous lower-level C) In a decentralized organization, decision-making authority is spread throughout the D) A decentralized organization often increases motivation, resulting in increased job satisfaction and retention, as well as improved performance