34. With regard to quality, the costs that a company must emphasize to improve its quality are:

to. External failure costs

b. Internal failure costs

c. Assessment costs

d. Prevention costs

Questions 35-40. Classify the mentioned costs using the following letters:

to. Prevention

b. Evaluation

c. Internal failure

d. External failure

35. Inspect purchased raw material when it arrives at the factory.

36. Honor a customer's warranty for a defective product

37. Repair defective products before selling them (rework)

38. Cost of damaged units (spoilage)

39. Training of manufacturing employees

40. Maintenance of the manufacturing equipment every three months