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36. Task Customer Organisation People The above figure represents: a. Self Value creation using Five Key-Commitments Model b. Loyalty creation using Five Key-Commitments Model
36. Task Customer Organisation People The above figure represents: a. Self Value creation using Five Key-Commitments Model b. Loyalty creation using Five Key-Commitments Model c. Customer service using Five Key-Commitments Model d. Product orientation using Five Key-Commitments Model
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Managing Information Technology
Authors: Carol Brown, Daniel DeHayes, Jeffrey Hoffer, Wainright Marti
7th Edition
132146320, 978-0132146326
