38. A customer (Stella Liebek) is severely burned by extremely hot coffee at a McDonald's restaurant. McDonald's Corporation, which is the franchisor, requires its franchisees to strictly adhere to its operating policies, which include the temperature at which coffee must be served. The victim sues both the franchisee who owns the restaurant, and also sues McDonald's Corporation, which is the franchisor. Choose the correct answer: a. the franchisor is never liable for injuries to customers of a franchisee