Question
What is the implied service rate at a bank teller window if customer demand is 26 customers per hour; two bank tellers are on duty;
What is the implied service rate at a bank teller window if customer demand is 26 customers per hour; two bank tellers are on duty; and their labor utilization is 90 percent?
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OM4 operations management
Authors: David Alan Collier, James R. Evans
4th edition
1133372422, 978-1285701011, 1285701011, 978-0357228739, 978-1133372424
