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4 . 1 Identify and describe two appropriate metrics than can be used to measure the overall user experience. ( 2 x 3 marks )

4.1 Identify and describe two appropriate metrics than can be used to measure the overall user experience. (2 x 3 marks)
4.2 Based on your answer in question 4.1, when would you collect data to measure the overall user experience as part of your usability study, and what is the advantage of collecting data at these intervals?

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