$(4\mathrm{.}4)$ Number one, the... several of their employees have been in the plant longer... much longer than I have. Probably could be ABC employees... they are there daily. The contractor was the low bid originally. We knew the quality of work that they do$,$ and I just had faith that they weren't trying to gouge us$.$ And, from my experience on the job, I kind of know when a price is high, and when a price is fair. And, also in the past they had done work, and invoiced us for only the work they had done, even though we usually bid jobs lump sum where they were fully... had every right to charge us the full amount. But, they would bill us less than the full amount, because they had not done that much work $.$ So$...$Which one of the following competencies is the person demonstrating at this moment in the incident: