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4. A Cardiff based insurance company with 1000 employees wishes to recruit 20 call centre operators. Previous experience is not essential as training will

 

4. A Cardiff based insurance company with 1000 employees wishes to recruit 20 call centre operators. Previous experience is not essential as training will be provided. Recommend a suitable selection process and use research evidence to outline the advantages and any potential disadvantages of your approach.

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Recommendation for Selection Process 1 Application Screening Ask interested candidates to submit their resumes and cover letters outlining their interest in the call centre operator position Use speci... blur-text-image

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