4. After talking with friends, Stephanie expresses some resistance with committing and says she is a little worried that possible increases in interest rate will be too difficult for her to handle. (a) Ask Stephanie three (3) questions to help you identify the reasons for her resistance and how you would document them. (b) What processes would you use to research options for Stephanie and then present these options to effectively negotiate a commitment to proceed with the option you have recommended? (c) Explain where you would document your research and discussions with Stephanie. Competent