4 | Business Style: Word Choice, Conciseness, and Tone 147 Develop a Conversational and Confident Tone 12 Writing with confidence. Revise the follow- a) Perhaps you could send me the latest figures ing sentences to eliminate doubtful tone and sometime, that is, if it's not too much trouble tentativeness. for you. Sample: I'm sorry to have to ask you when we b) Thope you won't find fault with my investigation. might receive our new software. c) Apparently, the missing laptop you asked Revision: Please tell us the delivery date of our about doesn't seem to be on our premises. new software. d) In some ways, decentralization is possibly the best thing we have ever tried to do