$4.$ Characterize the following goods and services on the low$$high$-$customer$-$contact continuum and justify your answer in a sentence or two.

participating in a case study classroom discussion

listening and taking notes in a classroom lecture

machining an aluminum part in a factory

taking your automobile to the dealer for repair and waiting for service contact

playing golf in a foursome of friends

driving a truck and delivering the shipment at the loading dock

handling a customer$$s claim on a lost shipment over the telephone

approving medical claims in an insurance company