4. Communication is the reciprocal process of exchanging messages designed to inform, instruct, or __________. Which of the following completes the statement?

A. persuade D. misdirect the audience

B. stimulate E. create an image

C. divert attention

5. In the communication model, characteristics of which one of the following affect peoples initial acceptance of the message, but not the messages long-term impact?

A. the receiver D. the relationship context

B. the sender E. the social environment

C. the channel

6. In the communication model, message effects are mediated by which one of the following?

A. the receiver D. the relationship context

B. the sender E. the social environment

C. the message itself