4. Communication underpins everything that is done at the workplace. Effective communication is a two-way process and is often shown as a cycle.

(a) Explain, with the aid of a diagram, the communication process /cycle.

(b) Describe your personal communication style. Explain your choice.

(c) To what extent would your personal communication style help or hinder your ability to develop effective human relations at the Jamaican workplace?

Explain.