4. Explain the concept of fiduciary duties and why it important for a financial services officer to comply with this. 5. Explain the general obligations that a financial services officer must comply with. 6. Explain the concept of the laws of principals and agents and why it important for a financial services officer to comply with this. 7. Outline the key features of three types of products and services available in the financial services industry. 8. Describe the key features of relevant agency agreements or broker authority 9. Identify two Codes of Practice that may impact on the provision of financial products and services. Outline their key features and then explain their impact on the provision off financial products and services. 10. Identify three examples of legislation that apply to financial products and services in Australia. Then explain how the each of the legislation that you have identified impacts on financial product and services. 11. Identify three types of statutory records that a financial services organisation must maintain. 12. Explain how an effective internal control structure assists management. 13. List five work practices or routines that are also internal control procedures