4. How did Xerox respond in 1979 and subsequent years to the competition from Japanese firms? How successful was Xerox's response? 5. How did Xerox allow the same competitive problem to recur at the beginning of the last decade? Does this represent a recurrent management problem at Xerox? 4. How did Xerox respond in 1979 and subsequent years to the competition from Japanese firms? How successful was Xerox's response? 5. How did Xerox allow the same competitive problem to recur at the beginning of the last decade? Does this represent a recurrent management problem at Xerox?