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4. Included in U2's music catalog is the album All That You Can't Leave Behind. In consideration of a Me Organization striving to become a

4. Included in U2's music catalog is the album "All That You Can't Leave Behind." In consideration of a Me Organization striving to become a We Organization, what practice does the Me Organization need to leave behind?

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Buying on Price Tag Alone

Rewards & Recognition Programs

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Performance Appraisals

5. Ed Baker believed the essence of Dr. Deming's teachings is to...

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improve customer delight

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improve quality

improve human relationships

6. Newt Gingrich described Dr. Deming's work in terms of a transformation using the example of...

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shifting from ice to water through the application of heat

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shifting from a focus on defects to a focus on quality loss

shifting from red beads to white beads through process improvement

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