4. Pharma Plus is one of the world's 5 points leading pharmaceutical companies in terms of its patient centered products and services. The market share of Pharma Plus grew to reach 75% in 2014, with a total net profit of USD 1 billion per year. The HR Manager at Pharma Plus decided to adopt a strategy that aims at training his employees on the experience of users, and to apply design thinking at all user levels such as the clinical trials, diagnostics and the treatments. You believe that the HR manager chose a strategy that fits with The organizational characteristics The environment The organizational culture The organizational strategy