4 points 1. Bassam, a new employee at Samsung Company for electronics, receives an average of 27 emails each day. He spend at least 2 hours reading them and eliminating ones that are not related to his job and post and this seems to be hectic. The fact is 7 emails out of 27 are effectively related to his job. Bassam is probably dealing with Globalization issues Stress issues Internet revolution issues O Rapid change issues