4. Public relations typically does not have responsibility for which one of the following?

A. Monitoring awareness inside and outside the organization

B. Counseling management on policy

C. Improving product design and packaging

D. Analyzing the impact of policies on publics

E. Producing measurable changes in behavior

5. The management function most often confused with public relations is:

A. Advertising

B. Lobbying

C. Personnel

D. Marketing

E. Development

6. Which of the following identifies needs and wants, provides products to meet them and deals with customers?

A. Advertising

B. Lobbying

C. Personnel

D. Marketing

E. Development