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4 Thomas is a team leader at 'ANZ'. He oversees the loan department of NSW. Team effectiveness is crucial for his team to meet KPI's,

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Thomas is a team leader at 'ANZ'.He oversees the loan department of NSW. Team effectiveness is crucial for his team to meet KPI's, and one of the strategies he promotes is team cohesion. Why is team cohesion supported by Thomas?(5 marks). Identify, and discuss the positive consequences of team cohesion at the loan department? (5 marks)

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