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4 . What is the 1 5 1 5 rule? 5 . When we calm emotional people, why don t we simply show them who

4. What is the 1515 rule?
5. When we calm emotional people, why dont we simply show them who is boss?
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6. Which communication barrier do you think is the most common, and which barrier do you believe has the most negative effects on communication?
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7. Which message transmission channel do you use most often in your personal and professional lives? What is your strongest and weakest channel? How can you improve on your weakness?
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8. When sending messages, how effective are you at checking the receivers understanding? How can you improve?
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9. When receiving messages, how effective are you at listening? How can you improve?

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