4. Which of the following results is most likely when conflict in a group is dysfunctionally low? a. The conflict can become the focus of management's attention. b. The group does not encourage new ideas or different viewpoints. c. Trust in the group is reduced. d. People involved in the conflict might distort information. 5. Being asked to accept a job transfer to another town in an undesirable location or to have one's employment with an organization terminated is an example of conflict a. avoidance-avoidance b. approach-approach c. retreat-retreat d. avoidance-approach 6. Conflict between functional departments such as operations and finance is a common example of a. interpersonal conflict b.intergroup conflict c.intragroup conflict d.interorganizational conflict e.extra-organizational conflict 7. Use of cross-functional teams and task forces is one way of trying to minimize __and promote more creative and efficient operations. a. interpersonal conflict b. intragroup conflict c. intergroup conflict d. interorganizational conflict e. extra-organizational conflict 8. Which of the following most commonly occurs in the context of the competition and rivalry that characterize firms operating the same markets? a. Shared organizational conflict b. Intraorganizational conflict c. Cross-organizational conflict d. Interorganizational conflict e. Extra-organizational conflict 9. Continuing battles between U.S. businesses and their global rivals such as Ford versus Hyundai and AT&T versus Verizon are examples of which of the following? 2. Interorganizational conflict b. Intergroup conflict c. Intrapersonal conflict d. Interpersonal conflict e. Substantive conflict