4.2 Suggestions! Recommendations A grab is providing many services to customers, so my suggestions to increase these services and try not to exploit clients. To also implement the use of refrigeration so as they can safely deliver goods far away including perishable goods Due to the entry of competitors which creates a good environment for clients for each company will be trying as much as possible to outshine the other, I would recommend the grab to differentiate their business from other rivals in the same ride-hailing transport industry