48. The use of office automation systems has greatly improved both the data processing technology and management decision making functions. This has also resulted into the development of electronic office systems. (a) Explain the use of five areas of interest which constitute electronic office systems. (b) State and explain the dangers inherent in over-reliance on office automation systems (15 mks) (5 mks) 49. It is generally accepted that effective management is impossible without information. You are required to: (a) Define information. (b) Why do organisations expend resources in collection of information? (2 mks) (2 mks) (c) Describe five characteristics of information that assist the key management functions of planning, control and decision making. (10 mks) (d) Describe how to assess whether it is worth producing more information for use in a particular decision. (6 mks)