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4C DUTIES OF A SUPERVISOR - EXPERIENCE RE- EVALUATION Directions: In the box next to each specific duties or skill of a supervisor, put the

4C DUTIES OF A SUPERVISOR - EXPERIENCE "RE"- EVALUATION
Directions: In the box next to each specific duties or skill of a supervisor, put the key number that corresponds with your work or personal experience.
KEY 1: I have performed this skill on the job, I think I'mgood at it, and I can give youspecific examples. 2. I have performed this skill in my personal life, I think I'mgood at it, and I can give youspecific examples. 3. I haveused this skill on the job or in my personal life, butneed improvement. 4. Ihaven't used this skill in my work or personal life, but I think I would be good at it. 5. I'venever done this before,not sure what it is, or amunsure if I could do it on the job.
1. SOFT SKILLS
Excellent organizational skills
Problem-solving skills
Life-long learner (Updates job knowledge by participating in educational opportunities)
Leadership skills
Decision-making skills
Strong work ethic
Ability to work as part of the team
Ability to lead a team
Professional attitude
Excellent communication skills
Energetic
Ability to motivate employees
2. TRAINS EMPLOYEES
Properly train and prepare your team for their specific role within the company
Follow training routine for any new employees designed to create success for each employee
Utilize appropriate training methods
Trains workers so they can properly complete the job at task
Cross-train and coordinate job rotation throughout your team
Focus on the development and guidance of talented team members
Coach/Mentor new employees
Monitor student interns
Understand how all jobs within the company operate
Serve as a training resource for team members and associate team leaders regarding team member skills, safety, sanitation, programs and plant process/flow
Provide specific customer service training for employees who interact directly with customers or clients
3. MONITORS EMPLOYEE PERFORMANCE
Meet performance targets and goals
Adhere to policies and procedures
Directly oversees employees and progress towards those goals
Keeps tabs on what each employee is working on
Monitors overall employee performance for their department
Tracks work and takes necessary action of employee performance
Organizing and monitoring work progress
Responsible for productivity and performance of workers
Evaluate work for accuracy
Resolve operational issues as well as employee conflict and struggles that affect performance
Manage day to day activities of employees
Provide employee feedback on their job performance
Direct the employees through their daily routines
Overseeing all department employees and daily employee progress directly
Monitors employees' work to see progress
4. MOTIVATES EMPLOYEES
Creates moral boosters for employees
Encourage employees to perform their best by setting short-term goals in day-to-day tasks
Will create an enjoyable workplace atmosphere by coming up with moral boosters
Motivate the department with encouraging creative thinking
Create incentives for employees to keep the department motivated and enthusiastic
Utilize the interpersonal skills necessary to effectively lead team members in supporting a culture which maximizes innovation, participation, rewards, and continual improvement
Reward successful job/goal results
Maintain a friendly and safe environment to maximize productivity
Provides opportunities for growth and learning
Provide and maintain high moral amongst staff
Encourage and support employees
Provide activities that boost morale and release stress
Finds ways to engage and encourage a strong, productive team through giving rewards and recognition
5. ENSURES EMPLOYEE SAFETY
Ensure the security and safety of the employees and facilities
Stay up to date on applicable safety policies and rules
Implement needed safety measures
Follows legal regulations that ensure safe working facilities and tasks
Act as a resource to assist employees in the resolution of operational issues
Identify workplace safety improvements
Supervise the maintenance of equipment and machineries
6. SCHEDULES EMPLOYEES
Creates work schedules for employees
Help out when employee's work load is too much
Ensure appropriate levels of staffing for effective plant operations
Coordinates and monitors the scheduling
Project Management (know how to use the software program)
Coordinate meetings
Organizes a complete and functional schedule
Makes daily tasks for each employee
Oversees and coordinates the day-to-day tasks of employees.
Plans work schedules for the staff
7. SETS GOALS
Support the objectives of the business
Sets short term, day-to-day goals for employees and self
Plan individual contributions to goal attainment
Plan tasks to reach goal
Helps team members understand goals and targets that are set
Seeks employee input on setting and achieving goals
8. MEETS GOALS
Task and event prioritizing
Monitor and appraise tasks & job contributions to know when the goal is met.
Keeps equipment operating by enforcing operating instructions; troubleshooting breakdowns; preventive maintenance.
Ensures their team completes assignments.
Make sure all the orders are properly filled.
Provide help in areas of need or not enough workers
Responsible for productivity and performance of workers
Coordinate and monitor the performance of the company's programs
Recommend changes in the processes to improve efficiency
Ensure their team complete assignments or tasks.
Accomplish day to day tasks
Ensure team completes daily assignments.
Assign others work
Ensure task completion
Complete projects by assisting employees
Make sure that company standards are met
9. BUDGETS RESOURCES
Monitor expenditures; identify variances; implement corrective actions.
Oversee budget of organization.
Monitor payroll for accuracy
Makes day-today decisions within or for a group/small department
Control expenses by smart and planned spending
Understand of budgeting process
Abide by and staying within a budget
10. HANDLES PERSONNEL/HUMAN RESOURCES ISSUES
Hire new employees
Conduct performance reviews
Discipline employees
Fire employees
Address problems such as being late, absent, or any other problems that may come up at work
Calmly handle high-pressured situations and helping your team in emergencies
Recommending compensation actions
Resolve problems both personal and work-related
Accurately maintain appropriate documentation- hard copy and digital
Main source for employees to report to and will report to upper management with progress and concerns of the company
Has some authority for personnel actions
Recommend promotion of top employees
Responsible for recommendation related to raises and other rewards
Provide employee feedback and path to success
Gives problem solving tips for various situations.
Handles employee issues and answer questions.
Reports as required personnel issues to manager or human resources department
11. PROVIDES CUSTOMER/CLIENT SERVICE
Handle customer complaints & questions that are outside the realm of the employee's ability to resolve
Interact with customers to make sure that they have a satisfactory experience.
Ensure customer satisfaction through training employees properly and adhering to company policy.
Supervise tasks completed by the staff to ensure that quality services are being provided
Ensures great customer service at all times
Implement productivity, quality, and customer-service standards
12. COMMUNICATES WITH EMPLOYEES
Choose the correct method of communication
Properly communicate company updates, financial results, new objectives and any problems with your team efficiently
Communicate job expectations
Communicate security processes to the employees
Celebrate the success of employees
Act as the glue (conduit) between employees and higher management
Answers employee questions or find the answers if you don't know them
13. COMMUNICATES WITH UPPER LEVEL MANAGEMENT
Communicate goal/task progress to management
Contributing information to strategic plans and reviews
Inform upper management of progress, successes, issues, & goal attainment
Report to the company manager at the end of every shift to inform how your team is performing and completed objectives/unfinished objectives
Coordinates and monitor the performance of the company's programs
Recommend changes in the company to improve efficiency
Represent the need and issues of workers to higher level of Management
Report to manager about anything outside their jurisdiction or authority

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