4.List four components of the RIM program. (Obj. 4)

5.List three actions taken to implement a retention schedule. (Obj. 5)

6.Define records audit and describe its purpose. (Obj. 6)

7.Describe two ways to create a form. (Obj. 7)

8.What are the phases in a disaster recovery plan? Explain what occurs during each phase. (Obj. 8)

9.List four purposes for having a social media policy. (Obj. 9