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5 . An IT analyst found four project tickets in their inbox at 8 : 0 0 AM . The estimated times to complete the
An IT analyst found four project tickets in their inbox at : AM The estimated times to complete the tickets and the due dates requested are given below.
Ticket
Processing time minutes
Due date : AM : AM : PM : AM
Compute tardiness for each ticket and compare average flow time for all tickets under the following processing orders:
a FCFS Points
b SPT Points
c EDD. Points
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