5) As Steve and his work group continued to meet, they gradually became more comfortable with each other. They also began to ask each other about situations in which mlscommunication due to cultural differences seemed to be at play. Ultimately, they become very friendly, and made up their own words and expressions to describe differences they encountered and the progress of their work. After a memorable mistake with an equation. "Don't drop the X" became their group shorthand for "Watch out for careless errors." They used it all the time when they were working together. Steve still served as group manager. but Donald had also taken charge of all the slideshows they made. They also came to expect that at least one person would bring a snack to each meeting, and they would enjoy that before they started to work. When Donald brought a Caribbean dessert for them all to share, calling something "sweet potato pudding" became a way to describe something that was way better than it initially seemed. They used this phrase when joking around with one another. The group held one meeting in the school coffee shop, near another group of students from their class who were meeting about the same project. One of the other students came over and said to Liu, "What are you guys talking about? We're working on the same project you are. and we understand only about half of what you're saying.\" Liu replied. 'We've just found a smooth way of working together.\" He realized that the four men had become a group of friends, not just a class work group. The work group has become a sub-culmre. but it also exhibits behaviors specic to an organizational culture. Select the true statement about sub-cultures. . Suhcultures can only form via in-person meetings. - Subcultures are the rules and norms determining whether certain behaviors are acceptable in an organization. Subcultures can sometimes be identied by their attitudes as well as their appealances. Subcultures have the same cultural orientation as the larger cultures around them. 6) The project group discussed whether or not they should talk with their professor about moving the deadline for their project back to its original date. Shen and Liu were gradually convinced that doing so would not be offensive to Dr. Cross. However, they asked Steve to meet with the professor as the group's representative. since he was the group leader and the professor would listen to him because of that. \"I'm worried that speaking to our professor is inappropriate, but I trust that Donald and Steve are doing what is best for the group," said Liu. Shen agreed, but also suggested that the group develop an alternate schedule in case the professor didn't agree to go back to the old deadline. Donald and Steve felt that doing this would waste time if the professor was willing to change the deadline. Steve said. \"Let's just do our work as we planned and hope for the best when I talk to her. [ really don't want to add more work to today's plan I have to go to band practice later and can't be late.\" Shen and Liu strongly disagreed and said that the group must know how to proceed if the professor said no. They also said that Steve should not risk the whole group's grades because he doesn't want to plan now. Shen and Llu difler from Steve in their expectations about Individualism and coilecthrism. Select the statement that someone from a oollectivist cultural worldview might say. - \"My needs are just as important as the group's needs." "I am willing to compromise so that everyone in the group is comfortable." - "I don't have any preferences." - "1 have to get whatl want, no matter what.\" 3) Because Steve was concerned about his ability to work with his group on their project, he made an appointment to speak with his professor about the situation. After listening to Steve's concerns, Dr. Cross said gently. "It looks like you have an opportunity here to learn about cross-cultural communication. 1 think you should talk with your group members and learn the different ways each of you looks at the world and how you can communicate better. In almost any eld you go into today, you'll need the skill of working with different cultural perspectives.\" Steve replied, \"I'll try, then. But is there a book I could read about doing this that might help me gure it all out?\" \"There are lots of books," Dr. Cross replied. \"But you may do better if you let the group explain things to each other. Not everything is as black and white as you might think. Real people are more complex than examples on the page." The professor started to rummage through some stacks of paper on her desk. "lfyou are going to do some reading, I'd suggest that you start with this article about the difference between cultural competency. cultural immersion, and cultural uency." Which of the following describes cultural uency? - This concept describes the process of basing beliefs about specic members of a group on much broader. more general trends or traits of that group. This concept describes what happens through longterm, nearly constant contact with the rules. norms. and worldview of a different culture. This concept describes a person who has gained the ability to function within a culture different from his own as if he were a member of that culture. This concept describes a person's ability to recognize when conict or confusion might be caused by cultural differences, and the ability to address the role of culture in those circumstances. 4] As Steve worked with his group over the next few weeks. he tried to be aware of situations where cultural differences might create misunderstandings and conict. One night, he spoke with his father on the phone and said. "It's weird. Dad. Some of the things that come up are simple. For example, the "0K" sign doesn't mean "OK" for everyone. That's easy to handle. But some of the issues are really hard to understand. It's like we're looking at the same thing but understanding it totally differently. People live in different worlds. even when they re in the exact same place and situation." Steve is describing the difference between cultural worldview differences and cultural communication style differences. Select the true statement about cultural communication styles. - Differences in cultural communication styles can cause misunderstandings in both verbal and nonverbal communication. . A cultural communication style is the way in which all members of a particular group communicate. - A cultural communication style is the way someone interprets his or her environment. - Symbols and gestures are consistent across most cultural communication styles. 7) When Steve spoke with his professor about the group's deadline, he began by saying, "Dr. Cross, I have a question to ask you." The professor smiled and said, "Don't be so formal! We know each other by now. You can call me Carly. What can I do for you?" Steve began to explain his concerns to the professor but was very uncomfortable asking for a later deadline. He spoke very softly, bounced his legs up and down in jittery movements, and frequently looked around the room with a worried expression on his face. Finally, Dr. Cross said, "You want me to change the deadline back, don't you?" Relieved, Steve said, "How did you know?" "When a student has a worried look, can't stop jittering, and calls me 'Dr. Cross,' I know they're going to ask for some kind of favor. People assume that because I'm the professor, I'm all-powerful and unbending. Let's talk about the situation." After a short discussion, Dr. Cross agreed to move the deadline a little further back to give all the groups more time to complete their projects. Steve thanked her and texted his groupmates. who were all very pleased by the news. Before he left the office, Steve turned to Dr. Cross and said, "Carly, I have to also thank you for introducing me to Liu, Donald, and Shen. I've learned a lot in this class, but I've also gained some wonderful new friends." Dr. Cross realized that Steve wanted to ask for a favor because of how he was communicating, not what he was saying. 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