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5 Assessment 1 Assessment 2 Qualification BSB50420 Diploma of Leadership and Management Qualification BSB50420 Diploma of Leadership and Management Subject A20055 Critical Thinking Development Subject

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5 Assessment 1 Assessment 2 Qualification BSB50420 Diploma of Leadership and Management Qualification BSB50420 Diploma of Leadership and Management Subject A20055 Critical Thinking Development Subject A20055 Critical Thinking Development Assessment method Written Responses Assessment method Part A: Written Responses Part B: Case Study Weighting 50% Weighting 50% Unit of Competency BSBCRT511 Develop critical thinking in others Unit of Competency BSBCRT511 Develop critical thinking in others Written Responses Part A - Written Responses 1. Identify and research a critical and creative thinking model, which is NOT discussed in the APC student book. 1. How could you use case studies for employees to apply critical thinking? Explain. a. Define the model. 2. What structure of feedback would you use with employees? b. Define its benefits 3. Why is it important to collect feedback from employees on critical thinking c. Explain its stages opportunities that the organisation is offering to them? 2. A manager at your organisation explains that two employees in his team are not 4. One of the methods is to collect the employees' feedback immediately after the end of performing according to expectations. Prepare a list of 8 questions that you could ask the training program. What are the disadvantages of this method? to identify the knowledge gap. 5. How would you identify additional support that the organisation would provide to its 3. Based on answers that you received from the manager (question 2 above), you employees? determined that both employees have knowledge gaps for the following reasons: Employee A is a new employee working on a new project 6. What legislation requirements would you adhere to when providing learning Employee B has been in the organisation for two years. He is on job rotation. opportunities? Answer the following questions: Part B - Case Study a. What approach would you follow to identify the gap for both employees? b. What learning opportunities would you offer to Employee A? Project: Innov8 c. What learning opportunities would you offer to Employee B? 4. One of the gaps that you identified for both employees is a "lack of critical thinking" Introduction: skills. The manager assigns the task of articulating the concept of critical thinking to AP&C is a business consulting firm that provides services to a wide range of both employees. organisations. You work at AP&C as a senior consultant. Your specialty is in product/ a. Prepare an outline of topics that you could use to introduce critical thinking to both services development. One of your clients, company CON-EXH, is an event employees management organisation. CON-EXH specialises in organising conferences and b. Explain what you will discuss in each topic. exhibitions across Australia. One of their strengths is their ability to market events and 5. Please answer the following questions according to your workplace attract participants through social media. a. What kind of organisational system does your organisation have? Explain. Background Information: b. What barriers to critical thinking does your organisation have? Explain. During 2020 and because of COVID-19, CON-EXH suffered huge losses due to 6. Explain psychological safety and its importance to critical thinking. lockdowns and associated restrictions. With the easing of restrictions and vaccine's introduction in 2021, CON-EXH is now planning major events for upcoming years. The Challenge: - END - However, during a conversation with the Chief Marketing Officer (CMO) at CON- EXH, you become aware that one of their major competitors has developed a new application, "X", that reaches event-goers far more effectively than CON-EXH's traditional ways. Numbers warn of further losses if CON-EXH does not develop a new way of winning back their customers. BSB50420 Diploma of Leadership and Management | A20055 Critical Thinking Development | Assessments v1.1 BSB50420 Diploma of Leadership and Management | A20055 Critical Thinking Development | Assessments v1.1 Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | 2023 Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | 2023

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