5) How robust is Uber's operating mode]? Where are the weak links in its service model? Is Uber vulnerable? In what way? Uber is an on demand road transportation service. Uber brought a revolution in transportation industry all across the world with a completely new strategy. It connects people who need intra and inter-city transportation through a smartphone app to taxi cab drivers. Uber gets 20% of the fare and the taxi driver gets 80% and they use their own vehicles for providing services to the customers. To have this service the user should register with his/her credit/debit card in Uber app. Any person who is of age 21 and above with a drivers license can apply as a Uber driver. After a background check every driver receives a phone and are able to work under Uber. Currently, Uber is expanding its business to restaurantffood eld. Uber with its huge success in a short span of time has become a convenient option for handling multiple tasks and daily activities. So, Uber business is a robust model to a greater extent and can be applied to various industries. Many industries like Washio, Heal, Luxe, Shyp has already started using Uber model. The New York Times reported that Uber has changed the way we think about certain services. I think price surging policy and security as the weakest links in the service policy. A customer often gets disappointed due to this surge pricing. Lack of insurance to Uber drivers and security threats to the credit card purchases cannot be overlooked. There is a possibility for hacking the system and exploiting the customers. It is vulnerable in many ways like