5 Key Learnings and Most Surprising Insight - What were your 5 key learnings from this workshop?...
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Question:
5 Key Learnings and Most Surprising Insight - What were your 5 key learnings from this workshop? - What was your most surprising insight from the Customer Journey Mapping workshop?
Creating a New Customer Journey Map - Describe an experience you would like to map based on some thing that happened to you during the last we months?
Implementing the CX Hypothesis - How would you start to implement the CX Hypothesis your team created during the workshop?
Additions to the CJM Workshop? - What would you like to add to this CJM Workshop?
More input to a CJM Workshop activity? - What activity of the workshop would you have liked more inputs on?
Related Book For
Management Leading And Collaborating In The Competitive World
ISBN: 9780078137242
9th Edition
Authors: Thomas Bateman, Scott Snell
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