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5. Write a report {no more than one page} that you could give to your store manager and to Matt. it must include: - The

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5. Write a report {no more than one page} that you could give to your store manager and to Matt. it must include: - The topics listed above, fleshed out in more detail and written in a professional manner. - Recommendations as to how LBN can continue to increase its customer base and therefore increase sales in not only your own department. but throughout the entire store. - Recommendations for more training opportunities for your staff so that customer service is further enhanced. You will need to demonstrate that you can: - Provide documentation and follow-up in the form of a report to management - Provide relevant and constructive advice and consult and collaborate with others - Provide recommendations based on veriable evidence designed to improve future customer service strategies - Use business technology to structure and present information - Create formal text using clear language and correct grammar

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