50 When the teacher of a college course arrives late to the classroom, some of the students begin to talk and complain about the tardiness policy that they are held accountable for. One student decides to ignore the teacher during the class session and misses important material for the next exam. Which communication barrier is this student demonstrating? Preoccupation Passivity O Multitasking 0 Bias and judgment 51 At a technology trade show, many participants are using their phones, tablets, music devices, and laptops. Consequently, many of the participants miss the announcement about the daily agenda. Which listening barrier is this scenario an example of? Preoccupation Communication overload Message complexity Physical noise 52 52 Which is an aspect of critical thinking? Considering the source of information Desire for personal success O Willingness to learn Interest in leading discussions 53 People at a workplace are assigned a project and are divided into two teams: Group A and Group B. Group A divides up the work for the project. They originally schedule occasional meetings to show their work and provide feedback, but they end up meeting every morning to share what they have done the night before. Seeing each other's work motivates them in different ways and leads to an exceptional product. Group B divides up the work for the project. They meet occasionally to show their work and provide feedback. They give favorable evaluations of each other and their work results in a satisfactory product. Which characteristic does Group A exhibit? Goal orientation Synergy Cohesiveness O Carefully selected membership 54 During a team meeting for a small company, the owner starts to present his own ideas for a project. The team members immediately agree with him and rapidly change the direction of the project to fit the owner's ideas. What is this situation an example of? O Groupthink Bad apple effect Synergy Social loafing 55 A team of nurses at a large hospital meet every day to go through current patient conditions. In order to ensure effective communication and feedback between nurses, each nurse is expected to come prepared to discuss specifics regarding the patients they are responsible for. If a nurse is not prepared, that person has to meet with the head nurse and explain why. Repeat instances like this can result in administrative consequences. Which criterion for successful and high-performing teams is illustrated in this scenario? O Rules, norms, and sanctions O Goal orientation and purpose Shared accountability O Collaboration 56 Four people are working together on a committee planning a local city festival. They discuss and plan for the festival for many hours. When it is finally time for the festival, it begins with the mayor giving a great speech. The committee continues to handle any problems that arise during the festival. Which stage of Tuckman's stages of group development is this scenario an example of? Storming Norming Performing Forming 57 Dylan leads a team of researchers at a local pharmaceutical company. The team has spent considerable time working on a new product line. Dylan's superiors recently informed him that the group must drop their current product and sta over. Dylan's team is frustrated. They feel that they were told that the new product could be "anything" and now they are getting conflicting messages. What is this scenario an example of? Goal orientation and purpose O Rules, roles, and sanctions O Collaboration Shared accountability 58 Four members of a quality control group are in a team meeting. Chris says "I heard the best joke last night." Taylor stops Chris and says, "Chris, why don't we wait until the meeting is over to hear the joke?" Taylor then says, "We have a lot to get done today. Cameron, could you read us the minutes from our last meeting? After that, Reagan will give us an update." What is Taylor doing in this scenario? Addressing conflict Resisting the process Facilitating the meeting Recording the meeting process 59 Sam, Dylan, Reagan, and Tyler need to prepare a presentation together for a class. Sam calls the group together to establish roles for future meetings and offers to create and distribute agendas. Dylan offers to take meeting notes. Reagan offers to keep track of time and keep the group on task during meetings. Tyler volunteers to coordinate tasks between group members if needed. Which role is Dylan offering to take on for this team? Recording the meeting process Building consensus Focusing the group's attention Organizing the meeting