5129 E X BMAL300-869A Leading Sale... @ Week 1 your post: a. Describe the customer service activities you observed in each business that would be most likely to influence you to be a loyal customer b. Identify which, ifany, links in the service-prot chain appeared to be missing in each business and explain why you believe they were missing 0. Explain the potential impact of missing service-profit chain links on a company's sales and profits d. Describe and explain one measure that a business could use to quantify customer satisfaction e. Provide and discuss two recommendations for ways to improve the service-profit chain in the businesses you visited AA . Click on the title of this assignment, above . Click Create Thread and write the title of your post in the Subject box; type your post directly in the Message box . Proofread your work and/or use Grammarly to correct spelling, grammar, and punctuation . . Click Submit in the bottom right-hand corner when finished cyberactive.bellevue.edu C); @ CE] E]