54.The _______________ component of the business/IT planning process involves making strategic IT choices that reflect an information technology architecture designed to support a company's e-business and other business/IT initiatives.

A.resource management

B.technology architecture

C.strategic development

D.All of the choices are correct.

55.The _______________ component of the business/IT planning process involves developing strategic plans for managing or outsourcing a company's IT resources.

A.resource management

B.technology architecture

C.strategic development

D.All of the choices are correct.

56.The _______________ component of the business/IT planning process involves developing business strategies that support a company's business vision, using IT to create innovative e-business systems focusing on customer and business value.

A.resource management

B.technology architecture

C.strategic development

D.All of the choices are correct.

57.The _______________ component of the information technology architecture includes the networks, computer systems, system software, and integrated enterprise application software that provide the computing and communications platform supporting the strategic use of information technology.

A.IT organization

B.data resources

C.technology platform

D.applications architecture

58.The _______________ component of the information technology architecture includes the many operational and specialized databases that store and provide data and information for business process and decision support.

A.IT organization

B.data resources

C.technology platform

D.applications architecture

59.The _______________ component of the information technology architecture includes business applications designed as an integrated architecture of enterprise systems that support strategic business initiatives.

A.IT organization

B.data resources

C.technology platform

D.applications architecture

60.The _______________ component of the information technology architecture includes the organizational structure of the IS function within a company and the distribution of IS specialists, designed to meet the changing strategies of a business.

A.IT organization

B.data resources

C.technology platform

D.applications architecture

61.Having a _______________ perspective means measuring financial performance, such as number of debtors, cash flow, or return on investment.

A.learning and growth

B.customer

C.financial

D.business process

62.Having a _______________ perspective means reflecting on the performance of key business processes.

A.learning and growth

B.customer

C.financial

D.business process

63.Having a _______________ perspective means measuring the company's learning curve, such as the time spent on staff training.

A.learning and growth

B.customer

C.financial

D.business process