5.Which of the following statements about a balanced scorecard is true?

a.The advantage of a balanced scorecard approach is that it can best be used as a single, comprehensive measure of corporate performance.

b.The balanced scorecard gives managers a perspective of the organization's performance using a recurring set of criteria.

c.The advantage of a balanced scorecard approach is that it eliminates the need for management accounting data.

d.The advantage of a balanced scorecard approach is that it leads management to focus exclusively on critical downstream issues such as consumer demand, and away from lesser upstream issues such as design and production.