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6. A call center receives calls at a rate of 300 call-minutes per hour. It currently has 12 trunklines that can accommodate these calls. What
6. A call center receives calls at a rate of 300 call-minutes per hour. It currently has 12 trunklines that can accommodate these calls. What is the expected probability that a caller would get a busy signal when he/she calls the center
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Mathematical Excursions
Authors: Richard N Aufmann, , Joanne Lockwood, Richard D Nation, Daniel K Clegg
3rd Edition
1305161793, 9781305161795
