6. An example of extinction is A) nagging an employee to call a customer. B) suspending an employee for being late three days in a row. C) praising an employee for a well written report D) ignoring a coworker who is telling dirty jokes. theories? 7. Which of the following summary statements is true regarding motivation understand employee A) Need-based motivation theories use the mental processes of employees to B) C) motivation. Research indicates that what is perceived as fair and unfair is culturally defined. Research indicates that because of the unfairness perceived in their environments, individuals no longer repeat behavior that leads to positive results. D) Process-based theories suggest managers should identify what employees need and make the work environment a means of satisfying those needs. 8. Scientific management's primary focus is A) goal setting. B) efficiency. C) flexibility D) motivation. 9. Job enrichment A) is breaking down jobs into their simplest components and assigning them to employees so that each person will perform few tasks in a repetitive manner. B) refers to expanding the tasks performed by employees to add more variety C) involves moving employees from job to job at regular intervals. D) allows workers more control over how they perform their own tasks. 10. The local high school band needs to raise money to pay for a trip to New York City. It decides to sell sandwiches. Early Saturday morning, 20 volunteers report to the school cafeteria to make sandwiche Stations are set up to make the 500 sandwiches ordered for that day. Station one has four individuals cutting sandwich buns, station two has four individuals placing the meats on the rolls, station three, The individual who devised the sandwich-making production plan is operating under a A) B) C) job specialization approach. job rotation approach. job enlargement approach. job enrichment approach. D) 11. Task identity refers to A) the extent to which the job requires a person to utilize multiple high level skills. B) the degree to which a person is in charge of completing an identifiable piece of whether a person's job substantially affects other people's health, work or D) the degree to which a person has the freedom to decide how to perform his tasks work from start to finish. C) well-being