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6. Imagine you run a highly successful grocery store. There have been many complaints from customers recently about long check-out times. Identify steps in the
6. Imagine you run a highly successful grocery store. There have been many complaints from customers recently about long check-out times. Identify steps in the current check-out process at your grocery store. Then, identify what may be causing long wait times at the check-out aisles. Recommend lean changes to create more efficiency at the check-out aisles. What KPIs should be used both before the implementation of the lean changes and after
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