6. Indicate the correct order for each of the following conflict mediation steps used to moderate and solve conflicts. Steps/Process a. Identify potential solutions and evaluate each one (look for win-win solutions rather than win-lose solutions or lose-lose solutions). b. Have the parties agree to a way forward. c. Clarify what the disagreement is about (look at the cause of the problem rather than the symptoms). d. Establish an environment that is conducive to peaceful resolution (neutral territory). e. Follow up and ensure the resolution is working. f. Discuss ways the conflict could be resolved (seek the active participation of those involved). g. Establish the common ground between the parties (look for the greater good, the common objective)