6. What do you call a style of leadership that takes account of others' views, opinions and ideas? a) Laissez-faire b) People-oriented c) Democratic d) Autocratic Q7. How can you describe the thinking and outlook of transformational leaders? a) Strategic b) Operational c) Functional d) Developmental Q8. Which one of the following political leaders could not be termed a 'transformational' leader? a) Margaret Thatcher b) Mikhail Gorbachov c) Nelson Mandela d) Bill Clinton Q9. In the Managerial Grid, when a manager has a high concern for production but a low concern for people, what style is this manager exhibiting? a) Country club style b) Middle-of-the-road style c) Impoverished style d) Produce Style Q10. The best conflict management style is a) The avoiding style b) The problem-solving style c) The bargaining style d) The smoothing style