6. Which one of the following is an activity not associated with Total Quality Management (TOM)? a) Tightening the bolts on a chassis so that the frame will not drop out. Ob) Redesigning the gas tank after learning fuel efficiency standards are not being met c) Verifying the 10 check points associated with producing the highest quality loaf of bread. d) Ensuring that the mattress just manufactured meets the standard of comfort of a random factory line worker