Answered step by step
Verified Expert Solution
Question
1 Approved Answer
. 7 ( Car Wash Supply Process ) CC Car Wash specializes in car cleaning services. The ser - vices offered by the company, the
Car Wash Supply Process CC Car Wash specializes in car cleaning services. The ser vices offered by the company, the exact service time, and the resources needed for each of them are described in the table following: Understanding the Supply Process: Evaluating Process Capacity Resource Used automated washing machine automated waxing machine employee employee Service Description Processing Time A Wash Exterior car washing and drying min B Wax Exterior car waxing min C Wheel cleaning Detailed cleaning of all wheels D Interior cleaning Detailed cleaning inside the car The company offers the following packages to their customers min min Package : Includes only car wash service A Package : Includes car wash and waxing services A and B Package : Car wash, waxing, and wheel cleaning services A B and C Package : All four services A B C and D Customers of CC Car Wash visit the station at a constant rate you can ignore any effects of variability of customers per day. Of these customers, percent buy Package percent buy Package percent buy Package and percent buy Package The mix does not change over the course of the day. The store operates hours a day What is the implied utilization of the employee doing the wheel cleaning service? b Which resource has the highest implied utilization? For the next summer, CC Car Wash anticipates an increase in the demand to cus tomers per day. Together with this demand increase, there is expected to be a change in the mix of packages demanded: percent of the customers ask for Package percent for Package percent for Package and percent for Package The company will install an additional washing machine to do service A c What will be the new bottleneck in the process? d How many customers a day will not be served? Which customers are going to wait? Explain your reasoning!
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started