7) Section X - GRIEVANCE PROCEDURE (CHANGE)/ADD) STEP 4: If either of the Parties is dissatisfied with the results of Step 3, that Party may refer the issue to Mediation under the provisions of the BC Labour Relations Code. STEP 5: If either of the Parties is dissatisfied with the results of Step 4, that Party may refer the issue to Arbitration under the provisions of the BC Labour Relations Code