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7. You are planning to work in the hospitality services industry. Answer each of the following questions a. Describe at least three (3) professional service

7. You are planning to work in the hospitality services industry. Answer each of the following questions a. Describe at least three (3) professional service standards and protocols for staff b. Describe at least three (3) attitudes and attributes that would be expected to work with customers. c. Describe at least three (3) key customer service needs and expectations in the industry

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