75. The committee various aspects of service rendered by banks to retail and small customers including pensioners which was formed by the RBI in June 2010 was headed by A. M. Damodaran B. Tarapore C. Ghosh D. Narayan 76. Functions of marketing management are A. Scientific analysis of data to understand the needs of customers, planning for long-term marketing, implementation of plans for staffing, budgeting and financing, control and evaluation of goals and targets B. Planning and distributing goods to customers or services oriented towards the needs of the seller C. Conversion of customer needs into profitable opportunities and encashment of the same D. None of the above 77. The banker acts as a Bailee and the customer as Bailor, this relationship is applicable A. When a bank lends funds to a corporate customer B. When a bank accepts US$ FCNR deposits from an NRI customer C. When a customer operates a safe deposit locker D. When a customer keeps articles in safe custody with a bank 75. The committee various aspects of service rendered by banks to retail and small customers including pensioners which was formed by the RBI in June 2010 was headed by A. M. Damodaran B. Tarapore C. Ghosh D. Narayan 76. Functions of marketing management are A. Scientific analysis of data to understand the needs of customers, planning for long-term marketing, implementation of plans for staffing, budgeting and financing, control and evaluation of goals and targets B. Planning and distributing goods to customers or services oriented towards the needs of the seller C. Conversion of customer needs into profitable opportunities and encashment of the same D. None of the above 77. The banker acts as a Bailee and the customer as Bailor, this relationship is applicable A. When a bank lends funds to a corporate customer B. When a bank accepts US$ FCNR deposits from an NRI customer C. When a customer operates a safe deposit locker D. When a customer keeps articles in safe custody with a bank