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8 . A family - run inn is considering the use of overbooking because the frequency of no - shows listed below has left many
A familyrun inn is considering the use of overbooking because the frequency of noshows listed below has left many rooms vacant during the past summer season. An empty room represents an opportunity cost of $ which is the average room rate. Accommodating an overbooked guest to the nearby resort room is expensive average room rate $ and the inn must pay the room rate difference as its cost to "bump" a customer.
What is the optimal level of overbooking?
Please identify Cu understocking cost and Co overstocking cost to calculate the critical ratio, ie the optimal service level.
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