8. Meeting minutes are never required in virtual meetings. True False I 9. The advantage of audio messages is that it provides both tone of voice and nonverbal signals True False 10. Stories, visuals, and self-disclosure are ineffective in persuasive presentations. True False 11. One of the sales representatives of a yacht building company has been asked to make a presentation to a potential customer. In order to ensure that the sales presentation is successful, the sales representative should: A restrict the presentation to a monologue B let the client do all of the talking without interruption C. treat the presentation as a conversation D avoid using questions in the presentation E allow for both A and B Oui 12. A feedback on Stephen's formal presentation skills highlighted that he spoke too fast and failed to pause at crucial points. Hence, Stephen should primarily work on the while delivering presentations. A pitch B. intonation C. tempo D. volume E connotation