8.

Question 8

A process has capacity of 3 units/hour. One of the activities in the process has a processing time of 12 mins. If the process is producing to capacity then the activity has a percent utilization of ___. (Fill in the blank)

80

50

60

70

Question 9

A bank has three tellers. During the work day customers come to the bank at an average rate of 36 customers per hour. On average a customer takes five minutes to complete their transactions. On average how many customers will there be in the bank at any given time?

1

2

3

4